User-Centered Design for Citizens' Empowerment through the Portal of the Italian Ministry of Health (Extended Abstract)
نویسندگان
چکیده
In this paper we report on a study concerning the redesign of the Web portal of the Italian Ministry of Health, jointly conducted by the ministry and Sapienza Università di Roma. In this project, a multidisciplinary team consisting of computer scientists and engineers, sociologists and experts in communication, doctors and experts in public health was involved, in order to fully identify and understand citizens’ needs in terms of health information, on the one hand, and to apply the most innovative methodologies and techniques for usercentered design and interfaces, on the other. Guidelines for on-line communication on protection and promotion of the health, and a mock-up for the future Web portal of the Italian Ministry of Health have been realized during the project.
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